I ordered a gift voucher for a Christmas gift and the process involved was first-class from beginning to end! I was even asked whether I would like to include some words in the card! Thorughly recommended!

Thank you for your email stating delivery times.
Also can I say what fantastic customer service you and your team have given to us

Dear Sam,

Firstly the sofa is far better than what I sat on in Snape Maltings all those months ago, so a huge thank you as it's absolutely perfect in both size and colour.

Also a huge thank you for all your correspondence keeping me updated with times/days etc.... and also to your beyond wonderful delivery men who couldn't have been more helpful/charming despite the weather!!

Very happy with my Atticus grand sofa , good quality comfortable and excellent service , no hiccups at all , all very straightforward and staff were extremely helpful.
Thank you Team .

Very Happy customer

Purchased sofa to replace corner unit.
Bought extra large which easily sits 4 and looks beautiful and not oversized.
Customer service excellent and responsive throughout. Very helpful delivery men too.

Thank you for your continued help throughout the purchase

Looking forward to our next visit to Snape and we will surely say hello when we are there.

It was wonderful to meet you - you all and to share your passion for
the breathtaking Snape Maltings and crucially the beautiful creations you have in House and Garden. Such a joy to experience…

I absolutely love my HINTON chair
- it’s stunning. Thank you for your candour and guidance

Hi l'm very pleased with my Walberswick chair and the service from the staff that served me ,.thank you

we have managed to get the sofa into the apartment. We would just like to say a huge thank you to you and Nick and his cohort for your time & efforts in helping in what was a trying situation for us. Your teams attitude & professionalism was a credit to your company.
We look forward to returning to your shop soon for some cushions to compliment our gorgeous sofa, safe in the knowledge they will fit through the door!!! Once again, thank you so much

‘We recently purchased a Lulu armchair from the wonderful home store at Snape Maltings. From choosing the chair and fabric until delivery, each member of staff we dealt with was courteous, helpful, efficient and went the extra mile to ensure the process was smooth.
We are delighted with the armchair and the excellent quality. This will no doubt become a treasured piece of furniture.’

We are delighted with our Slaughden nest of tables, our George sofas and all the cushions and throws.

We are so very happy with our Monty sofa.

Everything is great thank you! Can you give me a price please for an extra corner on the right hand side please?

We bought a beautiful moss green 4 piece Monty sofa. It looks lovely in our living room, is extremely comfortable to sit (and sleep!) on and is the envy of our friends. What more could you want !!

Just to let you know we are delighted with our George sofas, Slaughden nest of tables and all the cushions and throws.
We were up again this weekend and I just wanted to thank Polly who helped me again today. We purchased a new lamp - its just perfect.
We hope to be up again before Christmas.