Delivery and Returns
At Snape Maltings we want you to have the same great experience that you have when you visit our amazing location in Suffolk. We also want you to shop with confidence.
All your items will be hand-picked and packed with care by our team. We don’t purchase any single-use plastic for packaging purposes, and aim to use recycled and reused materials where possible.
How much does delivery cost
Deliveries are £5.95 for all orders except Click and Collect
How long does delivery take
Delivery timescale will vary depending on what you have ordered:
- Small items will be dispatched within 2 to 3 working days via courier service.
Do you offer click and collect
Click and Collect is available for certain items. Please select this as your preferred option at checkout.
Returns and refunds
30 Day Return Promise
If you're not happy with your purchase - for whatever reason - you can return it to us. As long as the product hasn't been used and is in the same condition as when you bought it, we'll be happy to offer an exchange or refund. Unfortunately we do not cover the cost of the return if the item is not damaged.
Once an item has been returned in its original condition we will issue the refund using the same payment method you used for your original purchase. This can take up to 7 working days.